Warranty Information

Warranty Policy:

 Products sold do not come with a traditional manufacturer’s warranty covering long-term defects or damages.

One-Year Maintenance Service:

Despite the absence of a formal product warranty, the company provides a complimentary maintenance service for one (1) year from the date of delivery or installation.

Lifetime Maintenance Services

After one year, paid maintenance services are available. Fees for each visit will vary depending on the nature and scope of the required service, and will be determined on a case-by-case basis.

Scope of Maintenance:

The maintenance service includes:

• Repairs related to manufacturing defects
• Inspection and adjustment of eligible items installed by the company
• Exclusions from Maintenance Service:
  
  The one-year service does not cover:
  
  • Damage caused by misuse, neglect, or mishandling
  • Issues resulting from unauthorized relocation or reinstallation of items
  • Wear and tear from normal use
• Eligibility Criteria: Maintenance is only provided for items that:
  • Will be professionally installed by the company
  • Have not been moved or altered after installation
• 24/7 Customer Support:
  For any service inquiries within one year, customers can contact the company’s maintenance department to schedule an inspection or repair.
• 24/7 Online Sales Team:

  Our dedicated online sales team is available 24/7 to assist you with product inquiries, order support, and personalized recommendations. We're always here to ensure a smooth and seamless experience—anytime, anywhere.