FAQs

How can I place an order on your website?


Simply go to the category page, choose the item you like, click on “Quick View,” select the desired color, and then click “Add to Cart.” Enter your payment and shipping information — and you’re all set!

What payment methods do you accept?


Ashley accepts Apple Pay, Mastercard, Tabby Installments, Tamara, Postpay, Visa, Samsung Pay, and American Express.

What are your delivery options and charges?


Free delivery is available across all of Kuwait, using the company’s fleet of delivery trucks.

Do you offer a warranty on your furniture items?


Products sold do not come with a traditional manufacturer’s warranty covering long-term defects or damages.
One-Year Maintenance Service: Despite the absence of a formal product warranty, the company provides a complimentary maintenance service for one (1) year from the date of delivery or installation.